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Francis Court

Borers Arms Road, Copthorne, Crawley, RH10 3LQ


  • Requires improvement

    Regulator's rating

    More details
  • Vacancies

    Current availability

  • 87 beds

    Maximum occupancy

  • Covid-19 response

  • 2012

    Date opened

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Owner's description

Here at Francis Court care home we're all about having fun and getting the most out of life. We understand that it's important to keep busy, it helps residents to stay independent, for one thing, so they love the range of activities and events we pl…

Here at Francis Court care home we're all about having fun and getting the most out of life. We understand that it's important to keep busy, it helps residents to stay independent, for one thing, so they love the range of activities and events we plan for them, from arts and crafts to themed meal nights, quizzes and fundraising.

Every family worries about how their loved one will settle in to a care home. New residents are very welcome to bring their own furniture and possessions to Francis Court so that their rooms feel just like home. We'll even hang their pictures and photos exactly where they want them. What's more, we'll find out as much as we can about your loved one (with their, and your, help) so that every aspect of their care, from the food we provide, to the medication they need and the time they want to go to bed, is tailored to them.

We're always keen to hear what residents and their families think about Francis Court. That's why we hold regular meetings to give them the opportunity to ask questions and give feedback. We're quick to respond too: when relatives told us they wanted a friends and family room, we set about creating one.

Before becoming a resident at Francis Court our Management Team will have met the prospective resident and conducted a Care Needs Assessment. This initial assessment allows the Care Home Manager to put a full Care Plan in place and order any special equipment ahead of the resident moving into the home.

Please do give us a ring to organise coming to see Francis Court and to meet our Home Manager. We would be delighted to spend time finding out about yours or your loved ones care needs and share information on the care we provide.

Visit Francis Court website

Care provided

  • Residential care

    Accommodation, meals, and assistance with personal care and medication.

  • Nursing care

    Medical care from a qualified nurse, and treatment for residents with illness or injuries.

  • Dementia care

    Specialist care designed to meet the challenges faced by people living with dementia.

Care specialisms

This home offers specialised care for any of the following:

  • Adults over 65 years
  • Adults under 65 years
  • Physical disabilities
  • Mental health conditions
  • Dementia
  • Alzheimer's disease
  • Stroke


  • 87 beds
  • All single bedrooms
  • 87 beds in double / twin rooms
  • 87 en-suite rooms
  • Purpose built, opened in 2012
  • Near public transport
  • Elevator
  • Wheelchair access
  • TV point in rooms
  • Pets allowed (by arrangement)
  • Grounds / gardens

Manager's quote

I love doing my walkaround in Francis Court and having the chance to chat with residents. In this job you need to be a good listener, approachable and with a calm head. It helps that I’ve also worked as a Home Manager for another big care provider. And prior to that I commissioned a new care home in Chelmsford.

I wanted to join Care UK because I’ve always been aware of its great reputation as a progressive organisation that puts residents and colleagues first.

In my spare time I love to travel with my family. I like to go walking – it helps me to unwind – and I enjoy playing badminton and watching a good film.

I’m looking forward to working with the team to ensure that Francis Court residents get the best possible care and enjoy fulfilling lives in our Copthorne care home.

Anna Allen

Care home manager


Sorry, we don't have prices for this care home - please contact the care home for more details.

Funding for care in England

If your total savings and property assets are below £23,250, then you may be able to access local authority funding towards accommodation costs, personal care and nursing care.

To qualify, you must first arrange a care needs assessment.

Read more about how to fund care

Regulator's inspection rating

Overall Requires improvement

Last inspection

17 Dec 2019

Requires improvement
Well led
Requires improvement
Read the full Care Quality Commission report

COVID-19 response

Job / business enquiries