Care enquiries

The Chiswick Nursing Centre

Ravenscourt Gardens, London, W6 0AE


Summary

  • Requires improvement

    Regulator's rating

    More details
  • 4.1 (15)

    Google reviews

    Read reviews
  • 146 beds

    Maximum occupancy

  • Covid-19 response

    No information provided. Contact for more details.

  • 1999

    Date opened

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Owner's description

The Chiswick Nursing Centre is friendly and welcoming, providing the kindest possible care in a wonderfully comfortable setting. Whether it’s short-term and respite care, rehabilitation, convalescence or residential care, you can rest assured that yo…

The Chiswick Nursing Centre is friendly and welcoming, providing the kindest possible care in a wonderfully comfortable setting. Whether it’s short-term and respite care, rehabilitation, convalescence or residential care, you can rest assured that your loved ones are in the safest hands.

The Chiswick Nursing Centre provides a warm and welcoming environment for older people and for those who are too frail or ill to continue living in their own home.

Our experienced, friendly staff offer our residents peace of mind, support and companionship – whatever their needs. Families and loved ones have the comfort of knowing that our compassionate approach helps our residents feel safe and cared for.

Visit The Chiswick Nursing Centre website

Types of care provided

  • Residential care

    Accommodation, meals, and assistance with personal care and medication.

  • Nursing care

    Medical care from a qualified nurse, and treatment for residents with illness or injuries.

  • Dementia care

    Specialist care designed to meet the challenges faced by people living with dementia.

Services and specialisms

  • Caring for adults over 65 yrs
  • Caring for adults under 65 yrs
  • Dementia
  • Mental health conditions
  • Physical disabilities
  • Sensory impairment

Care home features

  • 146 beds
  • Opened in 1999

Manager's quote

I have worked in public, charitable and private sector healthcare in senior management and operational roles for more than 25 years. My most recent appointment was as Group Operations Director at Ganymede Care which operates The Chiswick Nursing Centre - an award-winning nursing and care home that specialises in elderly and dementia care. As a professional change manager, I speak regularly at international conferences and workshops on this topic. My day-to-day role is to ensure the delivery of consistently high-quality and person-centred care for everyone either staying or living at the Chiswick Nursing Centre.

Steve Winter

Care home manager

Prices

Sorry, we don't have prices for this care home - please contact the care home for more details.

Funding for care in England

If your total savings and property assets are below £23,250, then you may be able to access local authority funding towards accommodation costs, personal care and nursing care.

To qualify, you must first arrange a care needs assessment.

Read more about how to fund care

Customer reviews

reviews powered by google.

4.1 (15 reviews)

  • Emma Cura

    a year ago

    My Mum only spent a weekend here, but the improvement in her health was extraordinary. Following a fall and a long period in hospital, I had to find a suitable place to look after my Mum until her ro…

    My Mum only spent a weekend here, but the improvement in her health was extraordinary. Following a fall and a long period in hospital, I had to find a suitable place to look after my Mum until her room was ready at the care home she will be living in from now on. I am so grateful that I found the Chiswick Nursing Centre, they were a complete God send.

    I was under enormous pressure to find somewhere that could take care of my Mum's complex needs at short notice. I filled in the enquiry from on the website and was contacted by Marianne, who couldn't have been more wonderful. Steven came to the hospital the next morning, to assess Mum's needs and had everything in place for her arrival, a short while later.

    I knew, straight away, that Mum was in good hands. Her room was spotlessly clean and welcoming and every member of staff who would be involved in her care came to say hello.

    The Chiswick Nursing Centre strikes the perfect balance between taking care of a person's medical needs whilst also providing a relaxed and welcoming environment. It is safe, caring and professional. Every single member of staff has a caring ethic and treats each resident with the most amazing respect.

    I wholeheartedly recommend the Chiswick Nursing Centre. If it had been a bit closer to home, I would have placed Mum in their excellent care for the long term.

  • Tiyonne Monville

    a year ago

    My mum moved to this nursing home after leaving a rehabilitation unit following a stroke. She stayed in the Kensington suite from last year October. After a week of being there she was in and out of h…

    My mum moved to this nursing home after leaving a rehabilitation unit following a stroke. She stayed in the Kensington suite from last year October. After a week of being there she was in and out of hospital due to various reasons, one was due to dehydration. I should have known the nightmare we were about to face from then. The nurses and doctors took over a month to diagnose that she had thrush in her mouth after she had been constantly complaining of a sore throat for over a fortnight & refusing to eat during the whole time but it just went completely unoticed.

    She was not sat out I'm her chair routinely as asked by family & instructions were not followed correctly in regards to when and how her arm splint should be worn even when i personally stuck images up on the wall! We were given false information by staff regarding doctor appointment requests that were supposed to be made by them on 2 occasions.

    Many of her clothes went missing in which we were told "agency staff sent it to laundry" bearing in mind they should have all known that family take all her clothes home to wash, there was a sign on the wall.

    Most staff, not all but majority had a bad attitude and were not helpful at all in my mum's case, they were not patient enough or encouraging towards her. I did not feel one bit comfortable visiting her here nor leaving her in the care of these people.

    Her skin was dry majority of the time when I visited and i'm unsure if she was given a wash daily due to this. I found that her incontinence pad was soaked to the point it leaked onto the mattress on other occasions. If you dont visit everyday they can get away with these things, generally the staff had a lazy approach period.

    On one occasion I called the desk to inform them my mother was sweating vigorously as I was told by a relative & nobody was answering the phone, when my relative decided to walk down to the desk as I got no answer from my end, she was told that they were not answering the phone because they were waiting to hand over. Very unprofessional.

    My mum regressed a huge amount since being here and was always on the defence holding her arm close to her chest. She personally told me she did not like staff's approach. She has lost vital time in her recovery due to certain staff attitudes and lack of decent care. It was a relief to find another nursing home for her. I would not advise people to place their loved ones here if it can be prevented & you want them to recieve the best care. Would not recommend, very negative experience.

  • Joanna Rickett

    a year ago

    My appreciation goes to all of the Staff and the caring Manager who looked after my Mother here I cannot find the words to ecxpress how kind,caring and understanding they were at a time when we thought all hope was lost.

  • Fleur

    2 years ago

    My father moved to The Chiswick Nursing Centre for the last 7 weeks of his life. He found the place to be comfortable and peaceful and I was impressed by the excellent and dedicated nursing care he re…

    My father moved to The Chiswick Nursing Centre for the last 7 weeks of his life. He found the place to be comfortable and peaceful and I was impressed by the excellent and dedicated nursing care he recieved during his stay. All the staff I met were friendly and accommodating and always willing to talk to me and answer my questions.

  • Tony Hudson

    2 years ago

    My Mother staid here for 3 weeks before she sadly passed away. She was very ill. The home looked after her so well that words cannot express my gratitude and the thanks from my family for the excellen…

    My Mother staid here for 3 weeks before she sadly passed away. She was very ill. The home looked after her so well that words cannot express my gratitude and the thanks from my family for the excellent care given. Staff deserve a medal!

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Regulator's inspection rating

Overall Requires improvement

Last inspection

03 Sep 2019

Safe
Requires improvement
Effective
Good
Caring
Good
Responsive
Good
Well led
Requires improvement
Read the full Care Quality Commission report

COVID-19 response

Job / business enquiries

Frequently asked questions

  • What type of care does The Chiswick Nursing Centre provide?
  • Is The Chiswick Nursing Centre regulated?
  • Does The Chiswick Nursing Centre provide support for people with dementia?
  • How many residents are there at The Chiswick Nursing Centre?