Coronavirus: what to do if your relative is receiving care

Please note: this information was correct at time of publishing (13 March 2020) – please consult government guidelines for the most up-to-date information.

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“Hi, I’m Andrew and I work for, a company that helps people find care. But if you have a loved one who is currently in a homecare service, with the coronavirus going there’s a couple of things you should be thinking about.

The first one is: do you understand how you’ll be contacted by that provider in the case that they have a staff shortage in providing care to your loved one? If you don’t, it’s worth giving them a call. 

The second thing that’s equally important is telling them how you can help should a staff shortage arise. For instance, could you step in and help with a visit here or there, so that their staff can go to those clients who have no loved ones to help support them?

For more information and tips through these difficult weeks and months ahead go to”

View all Coronavirus Advice

Unsure how to arrange care during COVID?

Our UK care experts can help you understand what type of care is available, negotiate the complexities of arranging care during the coronavirus pandemic, and even find care in as little as 24 hours if needed.

Call today for a free consultation and to learn how Care Concierge can take the stress out of finding care, starting at just £60.

Call us Monday to Friday 9am-5pm on freephone:

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