Coronavirus: how to stay in touch with your elderly relatives during isolation

Please note: this information was correct at time of publishing (13 March 2020) – please consult government guidelines for the most up-to-date information.

Share this video:


“Hi I’m Andrew and I’m from, a company that helps people find care. However today I’m talking to you if you’ve got an elderly relative that is currently in a care home.

With the coronavirus it’s likely that some visitation to that care home might be restricted over the next weeks and months, and we’ve got a few ideas that might help you stay connected to that loved one and in communication with them through this period.

  • The first thing is obviously you can still use the telephone and call. A lot of care homes these days also support, through phones or iPads, the use of video calls such as Skype.
  • There’s the old-fashioned letter through the post, you can also send flowers through the post.
  • I’d also think about what games and activities can I send my elderly loved one, because it may be that some activities are restricted in those care homes to combat the infection.
  • And finally many care homes will print out emails that you send and read those emails to those elderly relatives and loved ones.

So plenty you can do and plenty more ideas and thoughts about how to handle this coronavirus if you’ve got elderly relatives in a care setting. To find out more, go to


View all Coronavirus Advice

Unsure how to arrange care during COVID?

Our UK care experts can help you understand what type of care is available, negotiate the complexities of arranging care during the coronavirus pandemic, and even find care in as little as 24 hours if needed.

Call today for a free consultation and to learn how Care Concierge can take the stress out of finding care, starting at just £60.

Call us Monday to Friday 9am-5pm on freephone:

Care Sourcer’s team of friendly UK care experts: Becci, Kim, Elaine, Jenna

Sign up for regular updates

* indicates required

You can unsubscribe at any time by clicking the link in the footer of our emails. Your contact details will not be shared with any third parties. For information please visit our privacy policy.

We use Mailchimp as our marketing platform. By clicking below to subscribe, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp's privacy practices here.