To help find the right care provider for you, here's some questions you can ask when you enquire.

  1. What care services do you offer?
  2. How flexible can the carer’s visits be?
  3. Will my loved one have dedicated carers?
  4. How will you choose the best carer for my loved one?
  5. Do you charge a fixed price?
  6. Could you send me any client testimonials?

Read more >

Do you need to find care urgently? Call our care experts on 0800 048 8618 between 9am - 5pm Monday to Friday to get their impartial guidance.

Care enquiries

Phoenix Care Support Services

37 Victoria Road, Romford, RM1 2LH


Summary

  • Requires improvement

    Regulator's rating

    More details
  • £17.50

    Starting hourly rate


From the owner

We are a domiciliary care services provider based in the LB of Havering and providing our services right across East London and the neighbouring boroughs.
We support vulnerable people (aged 16 and above) to live as well as is possible within their l…

We are a domiciliary care services provider based in the LB of Havering and providing our services right across East London and the neighbouring boroughs.
We support vulnerable people (aged 16 and above) to live as well as is possible within their local communities with full access to services and facilities.
Type of services offered: Assisting service users to get up and go to bed, washing, bathing, shaving, oral hygiene hair care assisting with eating and drinking, continence care - changing catheter/stoma bag emptying commodes, changing pads, sitting service making/changing beds, preparing light meals, housework, assisting with laundry, paying bills, shopping, supporting service users to engage with the community( hospital appointments and various activities).
Additionally, we provide bespoke support for ethnic minority community requirements.

Visit Phoenix Care Support Services website

Care specialisms

This home offers specialised care for any of the following:

  • Adults over 65 years
  • Adults under 65 years
  • Physical disabilities
  • Mental health conditions
  • Dementia

Prices

From £17.50 per hour

Verified by care provider

The final price will depend on your individual requirements - contact the care provider for more details.

Funding for care in England

If your total savings and property assets are below £23,250, then you may be able to access local authority funding towards accommodation costs, personal care and nursing care.

To qualify, you must first arrange a care needs assessment.

Read more about how to fund care

Regulator's inspection rating

Overall Requires improvement

Last inspection

24 Mar 2022

Safe
Requires improvement
Effective
Requires improvement
Caring
Requires improvement
Responsive
Requires improvement
Well led
Requires improvement
Read the full Care Quality Commission report