Care enquiries

Otterburn

Brandwood Park Road, Birmingham, B14 6QX


Summary

  • Good

    Regulator's rating

    More details
  • 3.4 (20)

    Google reviews

    Read reviews
  • 30 beds

    Maximum occupancy

  • Covid-19 response

    No information provided. Contact for more details.

  • 2010

    Date opened

Price
COVID-19 response
Room availability
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Types of care provided

  • Residential care

    Accommodation, meals, and assistance with personal care and medication.

  • Nursing care

    Medical care from a qualified nurse, and treatment for residents with illness or injuries.

Services and specialisms

  • Caring for adults over 65 yrs
  • Caring for adults under 65 yrs
  • Mental health conditions
  • Physical disabilities

Care home features

  • 30 beds
  • 30 en-suite rooms
  • Purpose built, opened in 2010

Prices

Sorry, we don't have prices for this care home - please contact the care home for more details.

Funding for care in England

If your total savings and property assets are below £23,250, then you may be able to access local authority funding towards accommodation costs, personal care and nursing care.

To qualify, you must first arrange a care needs assessment.

Read more about how to fund care

Customer reviews

reviews powered by google.

3.4 (20 reviews)

  • Lauren Braker

    a year ago

    The care staff are lovely to work with and always have a laugh but management are vile, unsupportive and even lied to get me terminated because I have a disability that they don't want to deal with. P…

    The care staff are lovely to work with and always have a laugh but management are vile, unsupportive and even lied to get me terminated because I have a disability that they don't want to deal with. Personally I wouldn't apply to work here especially as I have heard and seen loads of staff leave/hand in their notice less than a month of working here.

  • Fazal Wardag

    a year ago

    I m so thankfull.. Best center

  • Karen Keyte

    a year ago

    Otterburn has recently become home for my Step Dad and we could not be happier with the exceptional care he receives. Karen ,Lianne, Amy and the rest of their amazing staff are the kindest, most cari…

    Otterburn has recently become home for my Step Dad and we could not be happier with the exceptional care he receives. Karen ,Lianne, Amy and the rest of their amazing staff are the kindest, most caring group of individuals, who provide a very happy home from home. They go more than the extra mile in ensuring the people in their care live the best, most fulfilling life they can and feel part of the family, which is Otterburn!
    I hope the next CQC report shows OUTSTANDING, as they deserve it and more.

  • Celina Rodriguez

    2 years ago

    smells in the home. secretly rude staff. i do not recommend this home to anyone! beware

  • Selina Kauser

    2 years ago

    Shameful. Ill management, poor training of staff and dreadful quality of care. Do not put your love ones here. You will wait outside for 20 minutes before they answer the door. When you enter, the res…

    Shameful. Ill management, poor training of staff and dreadful quality of care. Do not put your love ones here. You will wait outside for 20 minutes before they answer the door. When you enter, the residents smell dreadful because of poor care. If you need to phone you can be waiting for up to an hour because there will be no answer. Poorly run.

See more reviews on Google

Regulator's inspection rating

Overall Good

Last inspection

29 Mar 2019

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well led
Good
Read the full Care Quality Commission report

COVID-19 response

Job / business enquiries

Frequently asked questions

  • What type of care does Otterburn provide?
  • Is Otterburn regulated?
  • How many residents are there at Otterburn?