To help find the right care home for you, here's some questions you can ask when you enquire.

  1. What is your visitor policy?
  2. What types of activities are available?
  3. Can we specify a visiting GP?
  4. Are family members allowed to stay overnight?
  5. Are pets allowed to visit or stay?
  6. What types of food are offered each week?
  7. What kinds of days out do you offer?
  8. Can residents bring personal furniture?
  9. What security procedures are in place?
  10. How do you handle complaints?

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Contact this home

Call now for more details - staff are happy to answer any of your questions about care.

Hen Cloud House

Buxton Road, Leek, ST13 6EQ


Summary

Sorry, Hen Cloud House is missing some key information:
Room availability

From the owner

"I am so impressed with the quality of care at Hen Cloud House. Mum is made to feel so welcome and this makes such a difference. I have visited many care homes and Hen Cloud is by far the best I have seen, beautiful bedrooms and small lounges and ver…

"I am so impressed with the quality of care at Hen Cloud House. Mum is made to feel so welcome and this makes such a difference. I have visited many care homes and Hen Cloud is by far the best I have seen, beautiful bedrooms and small lounges and very good food. I can’t praise the management and staff enough, so friendly and professional."
- Daughter of Resident

Hen Cloud House has a total of 66 rooms available with nine bed wings on the ground floor and three on the first floor. They also have five larger studio-sized rooms available, with two on the ground floor and three on the first floor. Hen Cloud House was recently rated one of the top 20 care homes in the West Midlands.

Each wing contains a dining room, living rooms and other smaller communal areas for residents and their families to use. The ground floor provides an open plan reception café that is ideal for meeting and relaxing with visitors.

The familiarity and scale of this layout is particularly helpful for people living with dementia and an array of other needs, whilst maintaining easy access to all the extended facilities in the home.

All of the rooms at Hen Cloud are spacious and comfortable, feature high-quality furnishings and décor, and include full wet room facilities for every resident. There are also separate WCs, assisted bathrooms and other ancillary facilities available throughout the home.

Hen Cloud also offers stunning outside areas, with two separate courtyard gardens available to residents and beautiful landscaped gardens surrounding the home

From the manager

“‘To be recognised as one of the Top 20 Care Homes in the region is a fantastic achievement for the whole team, and of course the residents who are why we are all here! I would encourage anyone who is searching for a care home in the area to book a tour and come in and experience how fantastic our home is. It really is a special place.’”

— Belinda Byron

Visit Hen Cloud House website

Care provided

  • Residential care

    Accommodation, meals, and assistance with personal care and medication.

  • Dementia care

    Specialist care designed to meet the challenges faced by people living with dementia.

Care specialisms

This home offers specialised care for any of the following:

  • Adults over 65 years
  • Physical disabilities
  • Dementia

Features

  • 66 beds

Prices

From £1,099 per week

Verified by care provider

The final price will depend on your individual requirements - contact the care provider for more details.

Funding for care in England

If your total savings and property assets are below £23,250, then you may be able to access local authority funding towards accommodation costs, personal care and nursing care.

To qualify, you must first arrange a care needs assessment.

Read more about how to fund care

Regulator's inspection rating

Overall Requires improvement

Last inspection

27 Jun 2023

Safe
Requires improvement
Effective
Requires improvement
Caring
Requires improvement
Responsive
Requires improvement
Well led
Requires improvement
Read the full Care Quality Commission report