Care enquiries

Lucerne House

Chudleigh Road, Alphington, Exeter, EX2 8TU


Summary

  • Outstanding

    Regulator's rating

    More details
  • No rooms this week

    Current availability

  • 75 beds

    Maximum occupancy

  • 1995

    Date opened

Owner's description

Our purpose-built nursing home is surrounded by beautiful grounds and situated in the pretty Devon village of Alphington on the outskirts of Exeter. We provide first class 24-hour nursing care, alongside expert care for people with dementia in our de…

Our purpose-built nursing home is surrounded by beautiful grounds and situated in the pretty Devon village of Alphington on the outskirts of Exeter. We provide first class 24-hour nursing care, alongside expert care for people with dementia in our dedicated Memory Lane Community. We also offer personalised care and support for people with multiple sclerosis or a physical disability and we provide care for older people in need of support or with nursing needs. Spread over three distinct units Lucerne is the perfect care environment. There is a quiet room where family can stay overnight when support is needed.

Staff at our nursing home have worked with Dementia Care Matters to improve the quality of life for the people living here in our Memory Lane Community and achieved the independently awarded confirmation of quality of Butterfly Service status in September 2013. The home has extensive secure and wheelchair accessible gardens, including a sensory garden. Personalised care planning feeds into an activities programme supported by our award-winning activities co-ordinator, an enthusiastic staff team and a music therapist. Contacts with local medical services are extremely strong, with the local GP running surgeries twice a week, and a well-established role in the life of the home and its care planning.

You’re welcome to come in to see what we have to offer.

Life at our home is composed of many key elements, not least of all, a dedicated team who strive to deliver high quality care, exciting activities and delicious food for the individuals we support. These services are enhanced by our excellent facilities, which serve to make residents’ time here as comfortable as possible.

Visit Lucerne House website

Types of care provided

  • Residential care

    Accommodation, meals, and assistance with personal care and medication.

  • Nursing care

    Medical care from a qualified nurse, and treatment for residents with illness or injuries.

  • Dementia care

    Specialist care designed to meet the challenges faced by people living with dementia.

Services and specialisms

  • Caring for adults over 65 yrs
  • Caring for adults under 65 yrs
  • Dementia
  • Mental health conditions
  • Physical disabilities

Care home features

  • 75 beds
  • 75 en-suite rooms
  • Purpose built, opened in 1995

Manager's quote

My name is John Bayliss and I am the General Manager here at Lucerne House.

My working career started in Birmingham, where I was a trainee company accountant. I then moved down to Cornwall in the eighties and became interested in elderly care, starting out as a registered manager of a medium sized nursing home. Since then, my career has stayed mainly around the care home sector, with jobs ranging from the management of small EMI homes, large nursing homes, through to the role of a Group Operations Manager for a small provider. I also spent a short time out helping my wife run a medium sized convenience store and Post Office as the Postmaster. However, my passion has always been centred around providing high standards of care to older people.

I am looking forward to the opportunity of meeting new people in an environment which is familiar to me and to making a positive impact and difference to those residents, staff and relatives who I come in contact with.

John Surel Bayliss

Care home manager

Prices

Sorry, we don't have prices for this care home - please contact the care home for more details.

Funding for care in England

If your total savings and property assets are below £23,250, then you may be able to access local authority funding towards accommodation costs, personal care and nursing care.

To qualify, you must first arrange a care needs assessment.

Read more about how to fund care

Regulator's inspection rating

Overall Outstanding

Last inspection

18 Sep 2019

Safe
Good
Effective
Outstanding
Caring
Outstanding
Responsive
Outstanding
Well led
Outstanding
Read the full Care Quality Commission report

Job / business enquiries

Frequently asked questions

  • What type of care does Lucerne House provide?
  • Is Lucerne House regulated?
  • Does Lucerne House provide support for people with dementia?
  • How many residents are there at Lucerne House?