Care enquiries

Torkington House

Creswick Road, Acton, London, W3 9HF


Summary

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Owner's description

Torkington House care home in Acton in West London is one of the friendliest and happiest residential care homes in the whole of the London Borough of Ealing. It provides exceptional residential care and dementia care to the older people of Acton and…

Torkington House care home in Acton in West London is one of the friendliest and happiest residential care homes in the whole of the London Borough of Ealing. It provides exceptional residential care and dementia care to the older people of Acton and Ealing. It serves also the neighbouring boroughs of Harrow, Hayes, Wimbledon and Richmond. The home is fully CQC (Care Quality Commission) compliant. It has achieved a “Good” rating in all categories in their most recent inspection.

Torkington House enjoys an excellent reputation for the compassion of its care team and the dignified and respectful way that they deliver care to the older people at the care home. This is among the reasons that so many GPs and District Nurses recommend this care home.

The team at Torkington House treat every resident as an individual. They go to great lengths to learn as much as possible about the residents. This allows the team to support and care for them in exactly the way that the residents would choose to be cared for. The staff at Torkington House are immensely proud to be an Eden Alternative accredited home. This is the only care home in the whole of West London which received this accreditation. Eden Alternative is an internationally recognised organisation that champions an exceptional quality of life for older people. Meeting their exacting standards is external validation that Torkington House lives and breathes their values and ethos.

Torkington House has an excellent home cooked menu designed with the residents. The menu reflects the type of food they have always cooked themselves and still wish to eat. They are able to cater for every type of dietary need and preference with at least two choices for every meal. There is also an excellent activity programme designed to keep all of the residents active of body and mind which is essential to living a healthy positive life.

Torkington House is part of Greensleeves Care – number one care charity in England according to Which? Consumer Association. The majority of the people who meet us want to find out more about what the support of a care charity might mean for them so please read more about Greensleeves Care.

If you are looking for a care home that puts the residents first and does all it can to make this chapter of their lives special, fun and positive, then call Torkington House now and find out what makes it so special.

Visit Torkington House website

Types of care provided

  • Residential care

    Accommodation, meals, and assistance with personal care and medication.

  • Dementia care

    Specialist care designed to meet the challenges faced by people living with dementia.

Services and specialisms

  • Caring for adults over 65 yrs
  • Dementia
  • Physical disabilities

Care home features

  • 32 beds
  • 28 en-suite rooms
  • Opened in 1990

Manager's quote

My name is Margaret Siriwardena. I am the manager at Torkington House. My philosophy is one that embraces holistic care.

I pride myself in leading a care team that delivers care that is person-centered. We treat residents dignity, respect and culturally sensitive care. We also extend this approach to residents, family and friends.

I commit myself to provide every resident with a safe, homely and warm environment at Torkington House. Our residents are the most important people on our premises and we are dependent on them. My take personal interest in an active involvement in every aspect of daily life at Torkington House. I create a working environment which will attract, motivate and develop my team. My believe is in having an open, honest and fair approach in everything I do. I have instigated various changes to the home which gives a feeling of homeliness for visitors and residents alike providing a home from home environment.

Margaret Siriwardena

Care home manager

Prices

Prices for this home start at

£1,047

per week

The final price will depend on your individual requirements - contact the care home for more details.

Funding for care in England

If your total savings and property assets are below £23,250, then you may be able to access local authority funding towards accommodation costs, personal care and nursing care.

To qualify, you must first arrange a care needs assessment.

Read more about how to fund care

Regulator's inspection rating

Overall Requires improvement

Last inspection

21 Jan 2020

Safe
Requires improvement
Effective
Good
Caring
Good
Responsive
Good
Well led
Requires improvement
Read the full Care Quality Commission report

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