To help find the right care home for you, here's some questions you can ask when you enquire.

  1. What is your visitor policy?
  2. What types of activities are available?
  3. Can we specify a visiting GP?
  4. Are family members allowed to stay overnight?
  5. Are pets allowed to visit or stay?
  6. What types of food are offered each week?
  7. What kinds of days out do you offer?
  8. Can residents bring personal furniture?
  9. What security procedures are in place?
  10. How do you handle complaints?

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Do you need to find care urgently? Call our care experts on 0800 048 8618 between 9am - 5pm Monday to Friday to get their impartial guidance.

Contact this home

Call now for more details - staff are happy to answer any of your questions about care.

Heronlea Residential Home

Mill Lane, Witton, Norwich, NR13 5DS


Sorry, Heronlea Residential Home is missing some key information:
Room availability

From the owner

Discover the warmth and care of Heron Lea Residential Home, nestled in the tranquil surroundings of Norfolk. Under new ownership, we're on a journey of enhancement, revitalizing our space and modernising our environment to offer an even better experi…

Discover the warmth and care of Heron Lea Residential Home, nestled in the tranquil surroundings of Norfolk. Under new ownership, we're on a journey of enhancement, revitalizing our space and modernising our environment to offer an even better experience for our cherished residents.

With a capacity for 13 residents, including 3 shared rooms ideal for couples seeking continued companionship, each aspect of Heron Lea is tailored to promote comfort and individuality. Personalise your own space with our support, whether through décor or furnishings, ensuring your space truly feels like home.

Our vibrant community thrives on a diverse array of daily activities, from cozy coffee mornings to creative endeavors like painting and knitting. Gardening, puzzles, quizzes, and pampering sessions in our salon offer something for everyone, while weekly movie nights and exercise classes keep spirits high and bodies active.

Culinary delights await with our onsite catering team crafting nutritious breakfasts, lunches, and dinners, supplemented by a tempting selection of snacks and beverages. Dietary needs are not just accommodated but embraced, with options available for specialised diets following IDDSI standards.

At Heron Lea, our dedicated team embodies compassion and expertise, with many members boasting over six years of service. We prioritise individual preferences and needs, ensuring personalised care and support that is truly holistic and person-centered.

We invite you to experience the warmth of Heron Lea firsthand. Contact us to arrange a visit and discover why our home is where care and comfort converge.

From the manager

“As the interim service manager of Heron Lea Residential, I've embarked on a journey of transformation and enhancement, building upon the foundation of dedication and hard work laid by our existing care team. It's been inspiring to witness their commitment first hand. I'm enthusiastic about the opportunity to elevate our service through strategic renovations, creating spaces that not only meet but exceed the expectations of our residents and staff. By modernising our environment, we aim to foster even greater comfort and joy within our home. In line with our commitment to excellence, I'm spearheading the implementation of electronic systems that will revolutionise our operations. These systems will provide invaluable oversight, allowing us to monitor and assure the quality of care delivered at Heron Lea Residential, ensuring that every resident receives the highest standard of support and attention. With a passion for innovation and a dedication to person-centered care, I'm honoured to lead Heron Lea Residential into the future. Together with our devoted team, I'm confident that we will continue to exceed expectations and enrich the lives of those we support. ”

— Valerie Etheridge

Visit Heronlea Residential Home website

Care provided

  • Residential care

    Accommodation, meals, and assistance with personal care and medication.

  • Dementia care

    Specialist care designed to meet the challenges faced by people living with dementia.

Care specialisms

This home offers specialised care for any of the following:

  • Adults over 65 years
  • Dementia
  • Alzheimer's disease


  • 13 beds
  • 7 single bedrooms
  • 3 beds in double / twin rooms
  • 6 en-suite rooms
  • Opened in 1986
  • Near public transport
  • Elevator
  • Wheelchair access
  • Personal furniture allowed
  • TV point in rooms
  • Pets allowed (by arrangement)
  • Grounds / gardens


From £900 per week

Verified by care provider

The final price will depend on your individual requirements - contact the care provider for more details.

Funding for care in England

If your total savings and property assets are below £23,250, then you may be able to access local authority funding towards accommodation costs, personal care and nursing care.

To qualify, you must first arrange a care needs assessment.

Read more about how to fund care

Regulator's inspection rating

Overall Inadequate

Last inspection

07 Dec 2022

Requires improvement
Well led
Read the full Care Quality Commission report