Queens House

QME Care (Queen's House Kelso Ltd) is a specialist nursing and residential care centre situated in Kelso. We have 3 separate units covering 59 beds supporting older people living with varying levels of dementia and cognitive impairments.

We are uniquely set up within nothing similar in our area and wider a field being a not for profit registered charity care provider with our vision is to be a centre of excellence in the delivery of quality care and support in Scotland, and to be the provider and the employer of choice in the Scottish Borders. We have consistently achieved ratings of excellence from our Care Inspectorate inspections and won care home of the year 2019 & 2020.

Our mission is to provide an approach to care and support that encourages and supports the person to be the director of their care within an environment that is comfortable, safe, homely and happy.

To deliver our mission we look for qualities in our staff: people who are committed to improving care and support for older people, people who are committed to improving the person's daily experiences, people who are dedicated to supporting older people and empowering them to make their choices, people who can deliver compassionate care and be passionate about improving the person’s day, people who want to make a difference.
As an organisation we are passionate about learning and development and have a suite of training facilities to help support our learning and development service. We are a fully registered SVQ centre with our own training facilities.

Our approach also supports complimentary and creative therapies to our residents and their families.
With our unique model of support which provides consistent approaches to non-institutional care models and we aim to become a community asset providing and promoting intergenerational learning and placement opportunities and support for people who may never require enhanced nursing or residential care by supporting our community members.