Guideline copy for consent email:


Hi {insert customer name},


We are always working to improve our quality of care. Now that you’ve had your care plan in place for a while, we’d like your thoughts. This will help us to make the care experience better for you and others in the community. 


A telephone survey, conducted by our partners Care Sourcer, should only take 15 mins of your time but your answers are invaluable. Each one helps us make better decisions to ensure every experience with {insert business name} is the best it can be. 


Before we can conduct the telephone survey we would ask that you agree to be contacted by our partners, Care Sourcer. 


To agree to being contacted please go to:

Once this has been done you will be contacted by the Care Sourcer team.


Thank you,