Home Care Agency

Radfield Home Care Richmond, Kingston and Hounslow

Trident Court, 1 Oakcroft Road, Chessington, KT9 1BD

Radfield Home Care Richmond, Kingston and Hounslow has been rated as Good by the regulator

This is Rated average in the area

They usually reply withinover 24 hours

Care Quality Commission (CQC) Report

Radfield Home Care Richmond, Kingston and Hounslow has been rated as Good by the regulator

See the full report on the CQC website

Care Services

  • Caring for adults over 65 yrs
  • Caring for adults under 65 yrs
  • Dementia
  • Learning disabilities
  • Mental health conditions
  • Physical disabilities
  • Sensory impairment

About

Radfield Home Care has over 35 years of experience in supporting elderly people. We take the time to listen to you. Our care is personalised with the goal of maintaining your independence. We tailor our services to meet your and your family's specific needs. We strive to provide outstanding care and we encourage you to to speak to our current clients to get their feedback. Our awards: We are proud to have won the TOP 20 HOME CARE PROVIDERS IN LONDON award in August 2019. We also won the following awards in November 2018: - People’s Choice Award (1st place) - Best Customer Service (2nd place) - Best Training and Development (2nd place) We have also been short-listed for the South London Business Awards. Other qualifications: - We are qualified as Dementia Friends Champions by the Alzheimer’s Society and we deliver information sessions on their behalf in the community and to our clients' families. - We are also trained by Hoarding Disorders UK to support people with hoarding behaviors in order to ensure their safety. - We have a Dignity in Care Certificate. - We are Friends Against Scams Champions, so we can help protect your loved one from fraud. Our carers: We only hire the top 1% of carers because if we don't trust them with our own mothers, we won't hire them. Before we hire them, we check 4 references, we conduct a DBS (police criminal check) and we provide them with intensive 10 days of paid training. Unlike other providers, our carers stay for the full duration of the call. We treat our carers as family, so that they in turn treat our clients with kindness, dedication and respect. We match the carer to suit your needs and likes. We introduce you to the carer before starting care to ensure you like your carer. Technology: We use the most up-to-date technology, which allows your family members to see in real-time when the carer arrived and left and to read the care notes so that they can have peace of mind that you are well looked-after. Next steps: - Our Care Manager will come to your home to understand your needs and explain how we can help. - She then conducts a thorough assessment of your needs, wants, likes and habits (free of charge). She also does risk assessment to ensure you are safe in your home. - She develops a personalised care plan based on the assessment. - We can get things in place within 12-24 hours. Please take a look at our website www.radfieldhomecare.co.uk/080/contact-us for more information. Feel free to contact Magda, the Care Manager so we can learn about your needs and see how we can help. Thank you Shamsah Owner and Director

Contact

Trident Court, 1 Oakcroft Road
Chessington
KT9 1BD
Visit Radfield Home Care Richmond, Kingston and Hounslow website

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